This is Eastbrook’s and Finansbarometern’s selection of blog posts and articles on Financial Services, Future Banking, Fintech and Disruptive Finance. (Some might be in Swedish.) From around the world: EX – the antibiotic to cure Infectious Organisational Paralysis in CX professionals Banking Is Only The Start: 12 Big Industries Where Blockchain Could Be Used Making Sense […]
Swedbanks tf VD Birgitte Bonnesen påstår i gårdagens DI (160212) att banken inte behöver bekymra sig över att kundnöjdheten försämrats. Detta är fel och det har jag redan skrivit om här. I intervjun säger hon vidare att Swedbank aldrig kan bli lika bra som konkurrenten Handelsbanken. Hon säger inte så rakt ut, men det är […]
Bra att Swedbankdirektörernas tveksamma fastighetsaffärer granskas och eventuellt också kritiseras. Huruvida man begått formella fel eller ej har jag egentligen ingen uppfattning om, men en annan sak slår mig när det gäller rapporteringen om Swedbanks kris: Varför hörs så anmärkningsvärt lite om hur kunderna uppfattar banken? Anders Sundström mumlade någonting närmast pliktskyldigt om kundnöjdhet, men […]
This is Eastbrook’s and Finansbarometern’s selection of blog posts and articles on Financial Services, Future Banking, Fintech and Disruptive Finance. (Some might be in Swedish.) From around the world: Alternative banks – finally, their time may have come Blockchain in Capital Markets Banking is going through a revolution Why can so few FinTech firms boast of […]
Paying more attention to what our customers really need seems to be significantly important these days. This is generally considered to be one of the main keys to manage the transition into a fully digitized paradigm. Especially so for the traditional banks. I couldn’t agree more. It is important to understand our customers and perhaps […]
This is Eastbrook’s and Finansbarometern’s selection of blog posts and articles on Financial Services, Future Banking, Fintech and Disruptive Finance. (Some might be in Swedish.) From around the world: The role of Fintech in “Mastering the Fourth Industrial Revolution” — Medium Move the Mountain to Understand Your Customer Why FinTech is Important Innovative, disruptive, exciting: The […]
This is Eastbrook’s and Finansbarometern’s selection of blogposts and articles on Financial Services, Future Banking, Fintech and Disruptive Finance. (Some might be in Swedish.) From around the world: What is this? Peer-to-peer lending yet to face real test Debatt: “Fintech en allt viktigare exportvara” Modular Financial Services Still talking about the branch of the future? (don’t […]
This is Eastbrook’s and Finansbarometern’s selection of blogposts and articles on Financial Services, Future Banking, Fintech and Disruptive Finance. (Some might be in Swedish.) From around the world: Banks vs. Fintech? No Contest, Banks Win Orange to launch mobile-only bank in 2017 2016 Predictions – Expert FinTech panel predicts the biggest winners and losers in 2016 […]
This is Eastbrook’s and Finansbarometern’s selection of blogposts and articles on Financial Services, Future Banking, Fintech and Disruptive Finance. (Some might be in Swedish.) From around the world: Chase, Wal-Mart Seek to Disrupt Mobile Payments Business in 2016 Five Bank Apps to Watch Everything You Wanted to Know About FinTech in Europe Top 10 Most Popular […]
This is Eastbrook’s and Finansbarometern’s selection of blogposts and articles on Financial Services, Future Banking, Fintech and Disruptive Finance. (Some might be in Swedish.) From around the world: Beyond bitcoin – Blockchain is coming to disrupt your industry Fintech Moved Mainstream: Reflections on 2015 Are challenger banks the saviours of British banking? What needs to happen […]
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