Inlägg av Kristian Sundberg

Reading tips w. 9 – Financial Services, Future Banking, Fintech and Disruptive Finance

This is Eastbrook’s and Finansbarometern’s selection of blog posts and articles on Financial Services, Future Banking, Fintech and Disruptive Finance. (Some might be in Swedish.) From around the world: Soon a challenger bank will fail – here’s why we should let it go belly up Fintech: time to change strategy How Big Data Analytics, AI and […]

Reading tips w. 8 – Financial Services, Future Banking, Fintech and Disruptive Finance

This is Eastbrook’s and Finansbarometern’s selection of blog posts and articles on Financial Services, Future Banking, Fintech and Disruptive Finance. (Some might be in Swedish.) From around the world: Digital disruption in Nordic retail banking Disruptive Innovation in FinTech What will the bank of the future look like? 3 Things you need to Know about Payment […]

Reading tips w. 7 – Financial Services, Future Banking, Fintech and Disruptive Finance

This is Eastbrook’s and Finansbarometern’s selection of blog posts and articles on Financial Services, Future Banking, Fintech and Disruptive Finance. (Some might be in Swedish.) From around the world: EX – the antibiotic to cure Infectious Organisational Paralysis in CX professionals Banking Is Only The Start: 12 Big Industries Where Blockchain Could Be Used Making Sense […]

Kan Swedbank bli bäst i klassen?

Swedbanks tf VD Birgitte Bonnesen påstår i gårdagens DI (160212) att banken inte behöver bekymra sig över att kundnöjdheten försämrats. Detta är fel och det har jag redan skrivit om här. I intervjun säger hon vidare att Swedbank aldrig kan bli lika bra som konkurrenten Handelsbanken. Hon säger inte så rakt ut, men det är […]

Vikande kundnöjdhet under Wolf – Swedbanks verkliga kris

Bra att Swedbankdirektörernas tveksamma fastighetsaffärer granskas och eventuellt också kritiseras. Huruvida man begått formella fel eller ej har jag egentligen ingen uppfattning om, men en annan sak slår mig när det gäller rapporteringen om Swedbanks kris: Varför hörs så anmärkningsvärt lite om hur kunderna uppfattar banken? Anders Sundström mumlade någonting närmast pliktskyldigt om kundnöjdhet, men […]

Reading tips w. 6 – Financial Services, Future Banking, Fintech and Disruptive Finance

This is Eastbrook’s and Finansbarometern’s selection of blog posts and articles on Financial Services, Future Banking, Fintech and Disruptive Finance. (Some might be in Swedish.) From around the world: Alternative banks – finally, their time may have come Blockchain in Capital Markets Banking is going through a revolution Why can so few FinTech firms boast of […]

So, you want a faster horse – Customer Centricity in a Digitized Paradigm

Paying more attention to what our customers really need seems to be significantly important these days. This is generally considered to be one of the main keys to manage the transition into a fully digitized paradigm. Especially so for the traditional banks. I couldn’t agree more. It is important to understand our customers and perhaps […]

Reading tips w. 5 – Financial Services, Future Banking, Fintech and Disruptive Finance

This is Eastbrook’s and Finansbarometern’s selection of blog posts and articles on Financial Services, Future Banking, Fintech and Disruptive Finance. (Some might be in Swedish.) From around the world: The role of Fintech in “Mastering the Fourth Industrial Revolution” — Medium Move the Mountain to Understand Your Customer Why FinTech is Important Innovative, disruptive, exciting: The […]

Reading tips w. 4 – Financial Services, Future Banking, Fintech and Disruptive Finance

This is Eastbrook’s and Finansbarometern’s selection of blogposts and articles on Financial Services, Future Banking, Fintech and Disruptive Finance. (Some might be in Swedish.) From around the world: What is this? Peer-to-peer lending yet to face real test Debatt: “Fintech en allt viktigare exportvara” Modular Financial Services Still talking about the branch of the future? (don’t […]

Reading tips w. 3 – Financial Services, Future Banking, Fintech and Disruptive Finance

This is Eastbrook’s and Finansbarometern’s selection of blogposts and articles on Financial Services, Future Banking, Fintech and Disruptive Finance. (Some might be in Swedish.) From around the world: Banks vs. Fintech? No Contest, Banks Win Orange to launch mobile-only bank in 2017 2016 Predictions – Expert FinTech panel predicts the biggest winners and losers in 2016 […]