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Reading tips w. 11 – Financial Services, Future Banking, Fintech and Disruptive Finance

13 mars, 2016/0 Kommentarer/i Blogg, Finansbarometern, Okategoriserade /av Kristian Sundberg

This is Eastbrook’s and Finansbarometern’s selection of blog posts and articles on Financial Services, Future Banking, Fintech and Disruptive Finance.

From around the world:

  • BBVA continues its fintech acquisition run, buys Holvi, an online-only business bank
  • The Future of Banking: Uber or Apple?
  • Google experiments with a way to pay without taking out your phone
  • Jim Marous Interview: 2016 Banking Trends Recap
  • Bill.com unites banks and businesses in the cloud

Läs mer

http://www.eastbrooklab.se/wp-content/uploads/2016/03/street_house_1.jpg 262 761 Kristian Sundberg http://www.eastbrooklab.se/wp-content/uploads/2015/05/eb_logo.png Kristian Sundberg2016-03-13 10:50:182016-03-13 10:50:18Reading tips w. 11 - Financial Services, Future Banking, Fintech and Disruptive Finance

Fintech and the Cloud are converging – Keep Your Eyes on the Prize, bankers!

10 mars, 2016/0 Kommentarer/i Blogg, Finansbarometern, Okategoriserade /av Kristian Sundberg

Two major trends predicted to have a profound impact on the business world have earned a tremendous and reasonable attention the past few years – Cloud Computing and Fintech. Now they are about to converge which will create a €200 billion worth vacuum within the EU alone.

Läs mer

http://www.eastbrooklab.se/wp-content/uploads/2016/03/convergence_6.jpg 366 548 Kristian Sundberg http://www.eastbrooklab.se/wp-content/uploads/2015/05/eb_logo.png Kristian Sundberg2016-03-10 22:46:482016-03-10 23:08:12Fintech and the Cloud are converging - Keep Your Eyes on the Prize, bankers!

Reading tips w. 10 – Financial Services, Future Banking, Fintech and Disruptive Finance

6 mars, 2016/0 Kommentarer/i Blogg, Finansbarometern, Okategoriserade /av Kristian Sundberg

This is Eastbrook’s and Finansbarometern’s selection of blog posts and articles on Financial Services, Future Banking, Fintech and Disruptive Finance.

From around the world:

  • Deloitte University Press encourages businesses to “aggressively explore” blockchain
  • LendingClub and the Limits of FinTech Disruption
  • Infographic: The Future of Mobile Banking
  • 10 Marketing Trends The Banking Industry Can’t Ignore
  • How The Internet Of Things Is Becoming The Internet Of Payments

Läs mer

http://www.eastbrooklab.se/wp-content/uploads/2016/03/globe_4.jpg 312 765 Kristian Sundberg http://www.eastbrooklab.se/wp-content/uploads/2015/05/eb_logo.png Kristian Sundberg2016-03-06 09:32:292016-03-06 09:37:24Reading tips w. 10 - Financial Services, Future Banking, Fintech and Disruptive Finance

Reading tips w. 9 – Financial Services, Future Banking, Fintech and Disruptive Finance

28 februari, 2016/0 Kommentarer/i Blogg, Finansbarometern, Okategoriserade /av Kristian Sundberg

This is Eastbrook’s and Finansbarometern’s selection of blog posts and articles on Financial Services, Future Banking, Fintech and Disruptive Finance. (Some might be in Swedish.)

From around the world:

  • Soon a challenger bank will fail – here’s why we should let it go belly up
  • Fintech: time to change strategy
  • How Big Data Analytics, AI and Machine Learning is Being Leveraged Across FinTech?
  • Infographic: What’s keeping fin execs awake at night?
  • Direct Lending – 100x growth in 5 years

Läs mer

http://www.eastbrooklab.se/wp-content/uploads/2016/02/kaffe_2.jpg 402 604 Kristian Sundberg http://www.eastbrooklab.se/wp-content/uploads/2015/05/eb_logo.png Kristian Sundberg2016-02-28 10:23:182016-02-28 10:40:59Reading tips w. 9 - Financial Services, Future Banking, Fintech and Disruptive Finance

Reading tips w. 8 – Financial Services, Future Banking, Fintech and Disruptive Finance

21 februari, 2016/0 Kommentarer/i Blogg, Finansbarometern, Okategoriserade /av Kristian Sundberg

This is Eastbrook’s and Finansbarometern’s selection of blog posts and articles on Financial Services, Future Banking, Fintech and Disruptive Finance. (Some might be in Swedish.)

From around the world:

  • Digital disruption in Nordic retail banking
  • Disruptive Innovation in FinTech
  • What will the bank of the future look like?
  • 3 Things you need to Know about Payment Banks
  • Fintech meets wearables: Untapped business opportunity or another way to get ripped off?

Läs mer

http://www.eastbrooklab.se/wp-content/uploads/2016/02/people_2.jpg 444 664 Kristian Sundberg http://www.eastbrooklab.se/wp-content/uploads/2015/05/eb_logo.png Kristian Sundberg2016-02-21 09:55:572016-02-22 12:38:04Reading tips w. 8 - Financial Services, Future Banking, Fintech and Disruptive Finance

Reading tips w. 7 – Financial Services, Future Banking, Fintech and Disruptive Finance

15 februari, 2016/0 Kommentarer/i Blogg, Finansbarometern, Okategoriserade /av Kristian Sundberg

This is Eastbrook’s and Finansbarometern’s selection of blog posts and articles on Financial Services, Future Banking, Fintech and Disruptive Finance. (Some might be in Swedish.)

From around the world:

  • EX – the antibiotic to cure Infectious Organisational Paralysis in CX professionals
  • Banking Is Only The Start: 12 Big Industries Where Blockchain Could Be Used
  • Making Sense of the FinTech Startup Ecosystem
  • #Fintech 2.0: The Great Rebundling
  • EY: FinTech Adoption Index
  • Banking is Necessary. Banks are not.

Läs mer

http://www.eastbrooklab.se/wp-content/uploads/2016/02/Street.jpg 314 472 Kristian Sundberg http://www.eastbrooklab.se/wp-content/uploads/2015/05/eb_logo.png Kristian Sundberg2016-02-15 06:47:212016-02-15 06:47:21Reading tips w. 7 - Financial Services, Future Banking, Fintech and Disruptive Finance

Kan Swedbank bli bäst i klassen?

13 februari, 2016/0 Kommentarer/i Blogg, Finansbarometern /av Kristian Sundberg

Swedbanks tf VD Birgitte Bonnesen påstår i gårdagens DI (160212) att banken inte behöver bekymra sig över att kundnöjdheten försämrats. Detta är fel och det har jag redan skrivit om här.

I intervjun säger hon vidare att Swedbank aldrig kan bli lika bra som konkurrenten Handelsbanken. Hon säger inte så rakt ut, men det är andemeningen. Hon menar att Swedbank med sin bredare approach inte kan ha lika nöjda kunder som Handelsbanken med sin decentraliserade och lokalt förankrade modell. Detta är förstås ett anmärkningsvärt uttalande och frågan är om det stämmer.

Läs mer

http://www.eastbrooklab.se/wp-content/uploads/2016/02/Swedbank_2.jpg 404 606 Kristian Sundberg http://www.eastbrooklab.se/wp-content/uploads/2015/05/eb_logo.png Kristian Sundberg2016-02-13 19:36:272016-02-14 10:54:38Kan Swedbank bli bäst i klassen?

Vikande kundnöjdhet under Wolf – Swedbanks verkliga kris

11 februari, 2016/0 Kommentarer/i Blogg, Finansbarometern, Okategoriserade /av Kristian Sundberg

Bra att Swedbankdirektörernas tveksamma fastighetsaffärer granskas och eventuellt också kritiseras. Huruvida man begått formella fel eller ej har jag egentligen ingen uppfattning om, men en annan sak slår mig när det gäller rapporteringen om Swedbanks kris: Varför hörs så anmärkningsvärt lite om hur kunderna uppfattar banken?

Anders Sundström mumlade någonting närmast pliktskyldigt om kundnöjdhet, men hur privatpersoner och företag egentligen upplever Swedbanks förmåga att möta deras behov tycks få reflektera över.

Läs mer

http://www.eastbrooklab.se/wp-content/uploads/2016/02/michael_wolf_5.jpg 430 1048 Kristian Sundberg http://www.eastbrooklab.se/wp-content/uploads/2015/05/eb_logo.png Kristian Sundberg2016-02-11 09:03:352016-02-11 09:04:27Vikande kundnöjdhet under Wolf – Swedbanks verkliga kris

Reading tips w. 6 – Financial Services, Future Banking, Fintech and Disruptive Finance

8 februari, 2016/0 Kommentarer/i Blogg, Finansbarometern /av Kristian Sundberg

This is Eastbrook’s and Finansbarometern’s selection of blog posts and articles on Financial Services, Future Banking, Fintech and Disruptive Finance. (Some might be in Swedish.)

From around the world:

  • Alternative banks – finally, their time may have come
  • Blockchain in Capital Markets
  • Banking is going through a revolution
  • Why can so few FinTech firms boast of gender diversity?
  • PayPal Embraces ‘New Money’ in Super Bowl Ad Debut
  • FinTech has Momentum in 2016
  • 11 Clusters of Fintech Innovation

Läs mer

http://www.eastbrooklab.se/wp-content/uploads/2016/02/People-e1544483416725.jpg 494 1018 Kristian Sundberg http://www.eastbrooklab.se/wp-content/uploads/2015/05/eb_logo.png Kristian Sundberg2016-02-08 07:28:162016-02-08 07:28:16Reading tips w. 6 - Financial Services, Future Banking, Fintech and Disruptive Finance

So, you want a faster horse – Customer Centricity in a Digitized Paradigm

3 februari, 2016/0 Kommentarer/i Blogg, Finansbarometern /av Kristian Sundberg

Paying more attention to what our customers really need seems to be significantly important these days. This is generally considered to be one of the main keys to manage the transition into a fully digitized paradigm. Especially so for the traditional banks.

I couldn’t agree more. It is important to understand our customers and perhaps even more so when struggling for successful digital business models. Still, I can’t help to think that this newfound insight could have been applied a long time ago. But the truth is that business development within legacy banks have not primarily derived from a deep understanding of client need. Instead, for the past three decades, silo thinking and lack of competition have turned the banking industry away from customer centricity.

Läs mer

http://www.eastbrooklab.se/wp-content/uploads/2016/02/Galopphäst_3-e1454514778278.jpg 510 992 Kristian Sundberg http://www.eastbrooklab.se/wp-content/uploads/2015/05/eb_logo.png Kristian Sundberg2016-02-03 17:46:462016-02-11 09:09:28So, you want a faster horse – Customer Centricity in a Digitized Paradigm
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